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LEGAL

Privacy Policy

Effective Date: 1 July 2026  |  Jurisdiction: Maharashtra, India

This Privacy Policy explains how Savorix Hospitality and Management Food Services LLP (“Savorix”, “we”, “us”) collects, uses, and protects information provided by visitors and clients through this website, in accordance with applicable Indian law.

1. Information Collection Scope

Savorix collects personal and business information that you voluntarily submit through our contact forms, email messages, phone calls, or digital inquiries. This includes, but is not limited to, your name, corporate email address, business phone number, company name, location, and specific dietary or catering requirements. We may also collect non-identifiable technical data such as IP address, browser type, and page access patterns to optimize our online experience.

2. Purpose of Data Collection

We collect this data solely to process your business inquiries, formulate customized service proposals, establish communication channels, manage active client accounts, and verify FSSAI compliance requirements. We restrict data collection to the minimum details necessary to evaluate feasibility, design menus, and deliver premium food services to your corporate or institutional facilities.

3. Authorized Utilization of Data

Your data is used to contact you regarding service requests, share menus, issue invoices, customize food delivery logistics, and request operational feedback on our services. Savorix will not utilize your personal contact details or corporate profile for unsolicited marketing campaigns, third-party promotional newsletters, or spam, ensuring your professional communication channels remain respected.

4. Data Sharing and Transfer Limitations

Savorix does not sell, trade, rent, or lease your personal or corporate information to third-party marketing agencies, brokers, or data aggregators. We restrict internal data access to authorized Savorix staff, project managers, and supervisors who require this information to coordinate food delivery, manage kitchen personnel, and maintain high standards of service at your site.

5. Trusted Third-Party Integrations

We may share basic contact details with trusted third-party service providers (such as hosting partners, analytical tools, or email dispatch systems) strictly to facilitate website operations and client communications. These third parties are legally bound by strict confidentiality agreements and are prohibited from using your data for any purposes other than assisting Savorix in delivering services to you.

6. Cookies, Tracking & Analytical Tools

This website may use cookies and web beacons to capture visitor behavior, monitor page traffic, and understand user preferences to improve layout design. Disabling cookies in your browser settings will not prevent you from viewing the site, but it may occasionally limit some interactive functionalities or user preferences. We use this aggregated, anonymized data solely to evaluate the performance of our online corporate presence.

7. Secure Data Retention Periods

We retain personal and corporate information only for the duration required to fulfill the business purposes outlined in this policy or as mandated by statutory tax and labor laws in India. Inquiry data from prospects who do not enter into a B2B catering agreement is securely deleted or archived after 12 months to maintain database cleanliness and comply with data privacy standards.

8. Technical and Physical Data Security

Savorix implements industry-standard technical, physical, and administrative security measures, including data encryption, access controls, and secure server hosting, to prevent unauthorized access or disclosure. While we make every effort to secure our digital infrastructure, you acknowledge that no transmission over the internet or method of electronic storage is entirely secure, and Savorix cannot guarantee absolute security.

9. User Privacy Rights and Access

You possess the right to request access to the personal data we hold, request correction of any inaccurate information, or request the complete deletion of your data from our database. To exercise any of these rights, please send a written request to savorixllp@gmail.com, and our operations team will review and process your request in accordance with applicable legal guidelines.

10. Third-Party Websites and External Links

Our website may contain links to external partners, industry news sources, or social media pages that are not operated or controlled by Savorix. Savorix exercises no control over, and assumes no liability for, the content, privacy policies, or data handling practices of any third-party websites you access. We strongly recommend reviewing the privacy statement of every external link you visit.

11. Updates to the Privacy Policy

We reserve the right to modify, amend, or rewrite this Privacy Policy at any time to reflect changes in regulatory compliance, corporate operations, or technology upgrades. Any updates will be posted immediately on this page with a revised effective date, and your continued interaction with our platform represents your binding acceptance of the updated practices.

For privacy-related queries, contact us at savorixllp@gmail.com or +91 96577 11602.